Skip to main content

Improving Your Communication Skills Part 2: the Clerks’ Room - setting boundaries, giving feedback and building professional relationships | Dr Anna Colton | Survive & Thrive and the Talent Retention Working Group [ONLINE]

Tuesday 4th of June 2024 17:30

Add event to my calendar
Online registration has ended for this event


Online via Zoom (joining link will be circulated via email)


Timings (ONLINE):
17:30 - 18:30
(Zoom Meeting ‘room’ will be open from 17:15) Please ensure that you have joined before the event is due to start.

Event Details

This event is taking place in Middle Temple's Parliament Chamber AND will be streamed live. This page is for tickets to attend ONLINE. To book a ticket to attend in person CLICK HERE. We will not be able to admit anyone into Parliament Chamber with a virtual ticket.

Effective and constructive communication is essential in the workplace, it is the foundation for good teamwork, professional growth and an inclusive culture.

We are delighted to have enticed Dr Anna Colton back to continue our series of events on how we can create more successful and enduring relationships at all levels by improving communication. This session will focus on communication between clerks and barristers. 

The relationship between a clerk and a barrister is a vital element of practice and yet is one that we often do not take enough time to nurture. Our event will explore the essential tools required to build a successful working relationship, including how to express working preferences, how to give and receive feedback, be it clerk to barrister, or barrister to clerk, and how to manage these professional relationships in the long term. The event will include demonstrations of best practice and will be moderated by Lady Justice Whipple.

Members and students from all four Inns of Court, non-members, and guests are welcome to attend the event.

Non-Middle Temple members can book by calling the Treasury Office at 020 7427 4800 (line is open 10:00 – 16:00). Middle Temple members can book through the website. Tickets for this event cost £7. 

Tickets for clerks to attend this online event are free. Please contact or call 020 7427 4800 to make the booking.

We look forward to seeing you there!

To read about the Inn's Talent Retention Scheme, click here.

To read about the Inn's Survive & Thrive Programme, click here.

Dr Anna Colton is a chartered clinical psychologist and executive coach with many years' experience in both the NHS and private practice.

Anna works closely with the Bar and law firms. She consults to Institute of Barristers' Clerks and sets of barristers' chambers on wellbeing and mental health, delivering talks, running regular surgeries and advising on, or writing, wellbeing policies. She runs Mental Health First Aid training and assists with setting up effective and robust wellbeing teams within chambers and law firms so that difficulties are spotted early and intervention accessed quickly and effectively so that crises are pre-empted and avoided. She also coaches solicitors, barristers, clerks and other high performers on a one-to-one basis.

In addition to her practice in the legal world, Anna has particular expertise in performance anxiety and stage fright in high performers (in all fields: the law, business, sport, the screen and stage). She has worked with the leads in many West End shows, works with the British Association of Performing Artists and Musicians (BAPAM), is the psychologist on Matilda the musical and consults to theatre companies.

Finally, she can often be seen or heard on the TV and radio, discussing a range of topics, advocating for early intervention in mental health.

Who can Attend

Members and students from all four Inns of Court, non-members, and guests.

Dietary Requirements

Qualifying Session Details

Qualifying Session Details

Click here to see details of the QS Requirements and how to be credited with the QS for this session

Learning Aims:

After this session, students should be able to:

  • Assess the merits of practice management.
  • Distinguish between good and bad practice management.
  • Apply the principles discussed during the session to their own practice management.

Links to the Professional Statement, wider workings of the Bar, administration of justice or a public interest matter


Click here to view the BSB's Professional Statement

QS Feedback

If you have any feedback on a QS you have attended or have any suggestions for future sessions, please contact the education department on

Bookings and Cancellations

Members of the Inn can buy tickets online by clicking ‘Add to Cart’.  Please note that you must log in to book (if you have not yet created a log-in please register first). 

Members of other Inns can buy tickets from the Treasury Office by calling 020 7427 4800.

Unless the event sells out earlier, bookings will close at 09:00 two working days before the event.


Where we have a waiting list we will offer your ticket to someone else, so please do cancel your ticket if you are no longer able to attend.

Click here to view our Bookings and Cancellation Policies

Disabled Access and Support

If you have questions about accessibility at the Inn or if you would like to request support, please email Laura Hacon.

The Inn is committed to improving access to all its services and encourages members to get in touch with suggestions and feedback on how we can improve. If you feel your experience using the website or attending one of our events could be improved, please email Laura. Your suggestions will be treated in the strictest confidence.

Data Protection & Photography

Please be aware that photography, audio and video recording may take place at our events. These may be used for promotional purposes by the Inn, including in printed publications, on our website, and on our social media accounts. If you do not wish to have your photograph taken or to have images of you used, please alert the Membership Team at the start of the event. We are unable to guarantee that you will not be included in the background of photographs that are being taken. Contact: 020 7427 6385,

All personal data that the Inn stores and processes is held in accordance with the Data Protection Act 2018 and the Inn’s Data Protection Policy. You can ask the Inn to stop using your images at any time, or request to see the personal data that the Inn holds on you. For more information please visit the Data Protection page 

Times and details for this event are subject to change. Please check this webpage for the most up to date information.